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by Phyllis Weiss Haserot (Author)
You Can't Google it! reveals how to take the stress, frustration, and negative energy out of working with people of different generations so that readers understand and can accomplish their common business development goals--and do it faster with more engaged and committed colleagues and clients.
Author Biography
Phyllis Weiss Haserot is a passionate champion for improving relations among the generations in the workplace and works hands-on to help organizations solve sensitive intergenerational challenges that can hinder client relationships, productivity, knowledge transfer and succession planning, and business development results. She is President of Practice Development Counsel, a business development and organizational effectiveness consulting firm she founded over 30 years ago and founder of Cross-Generational Conversation Day.
Through on-site and off-site program facilitation and keynotes, webcasts, blogging, *Cross-Generational Conversation* forums and monthly newsletters, Phyllis has established a reputation as a "go-to" person on workplace intergenerational issues, dubbed the "Cross-Generational Voice." A trailblazer in marketing/business development for law firms, her initial career was as an urban planner.
In addition to working with private sector clients, Phyllis works with administrators of universities to address their staff and faculty intergenerational challenges and with students to give them perspective and tools for thriving in a perplexing and competitive work world.
Phyllis is the author of two existing books on marketing for law firms - best selling The Rainmaking Machine and The Marketer's Handbook Of Tips & Checklists. She is a columnist on intergenerational challenges at work for Forbes.com, Next Avenue, Thomson Reuters' Legal Executive Institute blog and AccountingWEB. She has been interviewed and quoted widely in the professional and business media, and appeared on podcasts, radio and cable TV and is the founder and manager of the Cross-Generational Conversation group on LinkedIn.
Additionally, Phyllis serves as Chair of The Leadership Connection, Board Vice President of Manhattan Musical Theatre Lab and Entrepreneur Mentor and multi-generational issues thought leader for Law Without Walls. Phyllis co-founded the Legal Marketing Association New York Metro chapter, is a leader in the President's Council of Cornell Women and a member of Cornell University Council. Outside of work she is passionate about musical theater, baseball, meeting new people and participating in improv. Phyllis currently resides in Manhattan.
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- Free Shipping* on all orders over $300 USD to most countries* Estimated delivery: 2-5 business days Mon-Sat to U.S., CA, EU etc.
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- Store 7994 Shipping policy
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- Free Worldwide Shipping $300+. International duties & VAT are calculated by destination country and may be collected upon delivery. UK orders are subject to 20% import VAT upon delivery.
Our innovation isn’t just in the brands we carry — it’s in the way we connect them. From our automation engine that keeps collections globally updated to our commitment to authenticity-first presentation, STORE 7994 exists where timeless design meets modern precision.
Every product we offer is:
Elevated · Intentional · Exclusive · Authentic
STORE 7994 is an authorized reseller of luxury fashion houses. Certificates and proof of authenticity are available to brand owners and partners upon request.
Returns & Refunds
We want you to shop with confidence at STORE 7994. If your purchase does not meet expectations, eligible items may be returned under the conditions below.
Return Eligibility
Items must be unused, unworn, and in original condition with all tags, packaging, and accessories included. Items showing any signs of wear or damage will not be accepted.
Return Window
Return requests must be made within 14 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Luxury Items
Items valued over $1,000 may be subject to a 7% restocking fee upon approved return.
Non-Returnable Items
For hygiene and product integrity reasons, the following items are final sale once opened or used:
• Underwear
• Fragrances
• Any worn or used items
Made-to-Order Items
Custom-designed products, including STORE 7994 hoodies, are made exclusively for each customer and are final sale. These items are not eligible for return or exchange unless defective or incorrect.
If you receive a defective or incorrect item, please contact us and we will make it right.
International Shipping & Duties
Many of our products ship directly from trusted international partners. Any applicable customs duties or import taxes are calculated at checkout and are non-refundable, even if the item is returned.
Returns & Associated Fees
All approved returns are subject to a $24 return processing fee. For international orders, duties, taxes, and return fees will be deducted from the original payment.
Shipping Policy
Complimentary shipping is offered on orders over $300. Orders below this threshold are subject to standard shipping rates at checkout.
