Refund policy

Return & Refund Policy — STORE 7994 LLC

At STORE 7994 LLC, we are committed to delivering a refined, risk-free luxury shopping experience. Every purchase is backed by our 100% Money-Back Guarantee on eligible items, allowing you to shop with complete confidence.

All products offered by STORE 7994 are guaranteed authentic and sourced from trusted luxury distributors and established fashion partners across Europe and the United States.

100% Money-Back Guarantee

If your purchase does not meet expectations, you may request a return for a full refund on eligible items, provided the conditions below are met.

Return Eligibility

Items must be unused, unworn, and returned in their original packaging with all tags, accessories, and documentation included. Products must be in the same condition in which they were received.

Return Window

Returns must be initiated within 14 days of delivery.

Proof of Purchase

A valid receipt or order confirmation is required for all return requests.

Refund Processing

Once your return is received and inspected, refunds are issued in full to the original payment method. Please allow up to 10 business days for processing.

Important Information

The 100% Money-Back Guarantee applies to eligible items only. Certain products may be non-returnable due to hygiene considerations, customization, or supplier restrictions. Any such exclusions will be clearly noted on the product page.

Our goal is to provide a seamless and confident luxury shopping experience from selection to delivery.

Non-Returnable Items

Due to hygiene and product integrity standards, the following items cannot be returned if opened or used:

  • Underwear

  • Perfumes or colognes

  • Custom-made or made-to-order items, including STORE 7994 signature hoodies

Additionally, any items that have been worn, washed, altered, or damaged after delivery are not eligible for return.

Luxury Item Restocking Fee

Items with a value exceeding $1,000 are considered luxury items.

A 7% restocking fee will apply to approved returns of luxury items. This fee reflects industry standards for handling and processing high-value merchandise and will be deducted from the refund amount.

International Shipping & Duties

Many of our products, particularly luxury items, are shipped directly from our trusted international partners across Europe and other global locations.

For orders shipped from outside the United States, any applicable customs duties, import taxes, or fees are calculated at checkout and are the responsibility of the customer. These charges are non-refundable, even in the event of a return.

Returns & Associated Fees

All approved returns are subject to a return processing fee of $24, which will be deducted from the refund amount.

For international orders, any applicable customs duties, import taxes, and return processing fees will be deducted from the original payment upon return.

Return Process

Initiate a Return
To begin a return request, please contact our support team:

Email: info@store7994.com
Phone: 1-720-767-2069

Please include your order number and the item(s) you wish to return.

Return Shipping
Customers are responsible for return shipping costs unless the return is due to a damaged or defective item. For your protection, we recommend using a trackable shipping service and insuring items valued over $75.

Inspection & Refund
Once the returned item has been received and inspected, we will notify you regarding approval or rejection of the return. Approved refunds will be issued to the original payment method within 10 business days.

Return Shipping Labels

STORE 7994 may provide postage-paid return labels for customers located in the United States, Canada, and select European regions, depending on the nature of the return.

Exchanges

If your item arrives damaged or defective, please contact us immediately. We will arrange a replacement or full refund at no additional cost.

Pricing Errors & System Glitches

While we strive for complete accuracy, rare system or pricing errors may occasionally occur. If a product is listed at an incorrect price due to a technical error or software glitch, STORE 7994 LLC reserves the right to cancel the order and issue a full refund. We appreciate your understanding in such situations.

Customer Support

If you have any questions regarding returns or refunds, our team is happy to assist.

STORE 7994 LLC
Email: info@store7994.com
Phone: 1-720-767-2069
Location: Digital retail outlet (online only)

Thank you for choosing STORE 7994. We appreciate your trust and remain committed to providing a secure and refined luxury shopping experience.