>
✔ 100% Money-Back Guarantee on Eligible Items
✔ Prices Displayed in Your Local Currency
✔ Final Price = No Surprise Import Fees
✔ Complimentary Insured Worldwide Shipping on Qualifying Orders
✔ Select Collector & Specialty Pieces May Require Secured Delivery Handling
by Charlie Rondeau (Author), White Magic Studios (Cover Design by)
Who Stole Quality?: a university campus tale
Quality is a word that trips of the tongue: "please rate the quality of your experience"; "quality assurance is at the heart of our work"; "that was a quality performance". Sometimes the stakes are high: what would happen to a police force, a hospital, or a school if it was deemed to be of low quality? But what exactly is the nature of the quality which is being referred to? And what if the prevailing conception of quality began to be unravelled?
The Quality Officer at a provincial university is found dead. What were the circumstances which surrounded his demise and what happened to the university in its wake?
Two academics, who are lovers, find themselves at the centre of the drama; a drama which takes them on a journey beyond the university's walls, on a search to discover what is at the heart of quality.
The author, Charlie Rondeau, worked in a UK university throughout the period in which this story is set.
This book cleverly marries the world of higher education intrigue, politics and wicked problems with those of the outside world and they come together beautifully. It made me smile, it made me reflect and it definitely gave me food for thought.' Jo Peat, University of Roehampton
This book is both a very good read and a deeply thoughtful critique of the use and misuse of "quality" as a concept in UK higher education'. Tony McCulloch, University College London
A satisfying, immersive, page turning mystery that also asks important questions about how we share and assess knowledge - at university but also more generally.' Professor Julie Hall, London Metropolitan University
Fascinating, this book is an engaging novel and exploration of issues in higher education combined. This sounds like it can't be achieved, yet here it is. I found myself agreeing with the protagonists' discussions throughout the story. There are passages of pure romantic charm interspersed with agonies of second guessing.' Peter Gossman, University of Worcester
Charlie Rondeau worked in a UK university throughout the period in which this story is set. Her first teaching job was in further education, where she taught both Sociology and Philosophy. Upon securing a university post, she began writing about the meaning and role of higher and further education in society, as well as supporting academics to enhance their knowledge and understanding of higher education pedagogy. She is now formally retired but continues to write and engage in the battle of ideas for the soul of higher education
- In stock, ready to ship
- ✔ Authenticity Guaranteed — Verified Designer Goods
- ✔ Sourced from Authorized European/U.S. Luxury Distributors
- ✔ Secure Checkout — SSL Encrypted Payments
- ✔ Fast Global Delivery — 3–11 Business Days
- ✔ Easy Returns on Eligible Items
- ✔ 100% Money-Back Guarantee — Full Refund if Not Satisfied
AUTHENTICITY GUARANTEED
Reserved for you — complete your purchase to secure this piece.
OFFICIALLY AUTHORIZED RESELLER
Discover Officially Authorized Authentic Items at STORE7994.com - Certificates Available on Request!
Independently verified for store quality and customer safety.
Trust score: 91/100
All designer items offered by STORE 7994 are sourced from trusted luxury distributors and verified through independent authentication services.
Learn how STORE 7994 authenticates luxury items
Guaranteed Authentic — Includes Brand Documentation & Third-Party Verification Options.
Shipping information
- Free Shipping* on all orders over $300 USD to most countries* Estimated delivery: 2-5 business days Mon-Sat to U.S., CA, EU etc.
- Tracking available: DHL Express
- Store 7994 Shipping policy
- Global delivery in 3–9 business days (location dependent).
- Free Worldwide Shipping $300+. International duties & VAT are calculated by destination country and may be collected upon delivery. UK orders are subject to 20% import VAT upon delivery.
Our innovation isn’t just in the brands we carry — it’s in the way we connect them. From our automation engine that keeps collections globally updated to our commitment to authenticity-first presentation, STORE 7994 exists where timeless design meets modern precision.
Every product we offer is:
Elevated · Intentional · Exclusive · Authentic
STORE 7994 is an authorized reseller of luxury fashion houses. Certificates and proof of authenticity are available to brand owners and partners upon request.
Returns & Refunds
We want you to shop with confidence at STORE 7994. If your purchase does not meet expectations, eligible items may be returned under the conditions below.
Return Eligibility
Items must be unused, unworn, and in original condition with all tags, packaging, and accessories included. Items showing any signs of wear or damage will not be accepted.
Return Window
Return requests must be made within 14 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Luxury Items
Items valued over $1,000 may be subject to a 7% restocking fee upon approved return.
Non-Returnable Items
For hygiene and product integrity reasons, the following items are final sale once opened or used:
• Underwear
• Fragrances
• Any worn or used items
Made-to-Order Items
Custom-designed products, including STORE 7994 hoodies, are made exclusively for each customer and are final sale. These items are not eligible for return or exchange unless defective or incorrect.
If you receive a defective or incorrect item, please contact us and we will make it right.
International Shipping & Duties
Many of our products ship directly from trusted international partners. Any applicable customs duties or import taxes are calculated at checkout and are non-refundable, even if the item is returned.
Returns & Associated Fees
All approved returns are subject to a $24 return processing fee. For international orders, duties, taxes, and return fees will be deducted from the original payment.
Shipping Policy
Complimentary shipping is offered on orders over $300. Orders below this threshold are subject to standard shipping rates at checkout.
