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by Jiju Antony (Author), Vijaya Sunder M. (Author), Chad Laux (Author)
Presented from the perspective of practitioners, researchers and academics, The Ten Commandments of Lean Six Sigma serves as a practical guide for senior managers and executives who want to achieve operational and service excellence in various manufacturing, service and public sector organizations.
Author Biography
Professor Jiju Antony is a Professor of Quality Management in the School of Social Sciences at Heriot-Watt University, Edinburgh, Scotland. He is a recognised worldwide as a leader in Lean Six Sigma methodology for achieving and sustaining process excellence. Vijaya Sunder M is Head of Business Process Excellence at the World Bank Group. Prior to his association with the World Bank, he has worked with Barclays Bank, American Express and Citi Group. Dr Chad Laux is Associate Professor of Computer & Information Technology at Purdue University, West Lafayette, USA. He has developed a concentrated area in Lean Six Sigma where he teaches Lean Six Sigma Systems at the Undergraduate and Graduate levels in Computer & Information Technology. Dr Elizabeth Cudney is an Associate Professor of Engineering Management and Systems Engineering at Missouri S&T, USA. Her main areas of interest are in quality engineering, pattern recognition, and healthcare systems engineering.
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