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by Robina Chatham (Author)
Being an IT manager for the first time can be daunting. With a focus on practical advice, this book will provide you with tried and tested hints and tips, case studies and examples from the world of IT management, showing you that management is about people rather than process or procedure; it is an art rather than a science.
Front Jacket
'As ever, Robina is able to underline that effective management is truly an art. Combining simple models and powerful examples, this book is a must read for new and more seasoned IT managers alike.' Richard Davies, Managing Director, Leading Edge Forum 'It's taken me years to figure this stuff out! Robina brings together years of experience and practical tips for taking that first scary step onto the IT leadership ladder.' Neil Williams, Head of Business Development for a large government IT department
Author Biography
Dr Robina Chatham has over 30 years' experience in IT. She has held positions ranging from Project Manager to European CIO of a merchant bank and Lecturer. Robina now specialises in management development and executive coaching. Her prime focus is on helping senior managers to develop political acumen and master the art of influencing others.
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