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by Miki Lane (Author), Marilynne Malkin (Author), Wendy Shanken (Author)
If you are a first-time or an aspiring supervisor, the Stepping Up Participant Workbook will give you an accurate, real-life picture of what it means to be a supervisor. Stepping Up clearly explains the expectations for the position, the skills and knowledge you will need to be an effective supervisor, and offers a path to follow in order to successfully supervise others.
The Stepping Up Participant Workbook is a dynamic step-by-step series of learning strategies. Once you complete the Stepping Up workshop, you will be able to:
- Understand the role of supervisor.
- Effectively deal with the challenges that new supervisors face.
- Implement the steps needed to get started as a new supervisor.
- Apply the principles to build credibility as a supervisor.
- Employ performance components when supervising.
- Prepare a personalized road map to develop your supervisory knowledge and skills.
The Stepping Up Participant Workbook is your key to realizing your full potential.
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Stepping Up PARTICIPANT workbook
If you are a first-time or an aspiring supervisor, the Stepping Up Participant's Workbook will give you an accurate, real-life picture of what it means to be a supervisor. Stepping Up clearly explains the expectations for the position, the skills and knowledge you will need to be an effective supervisor, and offers a path to follow in order to successfully supervise others.
The Stepping Up Participant Workbook is a dynamic step-by-step series of learning strategies. Once you complete the Stepping Up workshop, you will be able to:
- Understand the role of supervisor
- Effectively deal with the challenges that new supervisors face
- Implement the steps needed to get started as a new supervisor
- Apply the principles to build credibility as a supervisor
- Employ performance components when supervising
- Prepare a personalized road map to develop your supervisory knowledge and skills
The Stepping Up Participant Workbook is your key to realizing your full potential.
Praise for Stepping Up
"Stepping Up thoroughly addresses the core competencies of front-line supervisors who make the greatest impact on employee effectiveness. This kind of training is a 'must have' for any organization's survival kit."
--Roger A. Korman, Ph.D., chairman & CEO, Aptilon.
"This is a great piece of work. I like the way the authors wove 'research' with practical applications and case studies. Stepping Up will be a reference I'll want to get for my new supervisors."
--Dr. Clare Elizabeth Carey, CPT, president, ISPI 2006-07
"What matters most to a new supervisor? In my view, having the 'know how' to accurately self assess and be able to draw upon a variety of resources to quickly become effective in the new role. Stepping Up is a resource I can turn to for sound advice and practical tools for building and sustaining a supervisor's performance."
--Christine Westover, director, Learning and Development, Canada Post Corporation
Author Biography
Miki Lane is the founder of MVM Communications and a specialist in human performance improvement and instructional technology.
Wendy Shanken is a senior management consultant and trainer in multicultural communications and supervision.
Marilynne Malkin is a senior performance consultant for MVM Communications with years of experience managing and designing training projects.
Dennis Cavendish is a contractual writer who draws on his experience both as professional editor and writer in the area of business management.
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Shipping information
- Free Shipping* on all orders over $300 USD to most countries* Estimated delivery: 2-5 business days Mon-Sat to U.S., CA, EU etc.
- Tracking available: DHL Express
- Store 7994 Shipping policy
- Global delivery in 3–9 business days (location dependent).
- Free Worldwide Shipping $300+. International duties & VAT are calculated by destination country and may be collected upon delivery. UK orders are subject to 20% import VAT upon delivery.
Our innovation isn’t just in the brands we carry — it’s in the way we connect them. From our automation engine that keeps collections globally updated to our commitment to authenticity-first presentation, STORE 7994 exists where timeless design meets modern precision.
Every product we offer is:
Elevated · Intentional · Exclusive · Authentic
STORE 7994 is an authorized reseller of luxury fashion houses. Certificates and proof of authenticity are available to brand owners and partners upon request.
Returns & Refunds
We want you to shop with confidence at STORE 7994. If your purchase does not meet expectations, eligible items may be returned under the conditions below.
Return Eligibility
Items must be unused, unworn, and in original condition with all tags, packaging, and accessories included. Items showing any signs of wear or damage will not be accepted.
Return Window
Return requests must be made within 14 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Luxury Items
Items valued over $1,000 may be subject to a 7% restocking fee upon approved return.
Non-Returnable Items
For hygiene and product integrity reasons, the following items are final sale once opened or used:
• Underwear
• Fragrances
• Any worn or used items
Made-to-Order Items
Custom-designed products, including STORE 7994 hoodies, are made exclusively for each customer and are final sale. These items are not eligible for return or exchange unless defective or incorrect.
If you receive a defective or incorrect item, please contact us and we will make it right.
International Shipping & Duties
Many of our products ship directly from trusted international partners. Any applicable customs duties or import taxes are calculated at checkout and are non-refundable, even if the item is returned.
Returns & Associated Fees
All approved returns are subject to a $24 return processing fee. For international orders, duties, taxes, and return fees will be deducted from the original payment.
Shipping Policy
Complimentary shipping is offered on orders over $300. Orders below this threshold are subject to standard shipping rates at checkout.
