Mastering Microsoft Dynamics 365 Implementations - Paperback

by Eric Newell (Author)

Confidently shepherd your organization's implementation of Microsoft Dynamics 365 to a successful conclusion

In Mastering Microsoft Dynamics 365 Implementations, accomplished executive, project manager, and author Eric Newell delivers a holistic, step-by-step reference to implementing Microsoft's cloud-based ERP and CRM business applications. You'll find the detailed and concrete instructions you need to take your implementation project all the way to the finish line, on-time, and on-budget.

You'll learn:

• The precise steps to take, in the correct order, to bring your Dynamics 365 implementation to life
• What to do before you begin the project, including identifying stakeholders and building your business case
• How to deal with a change management throughout the lifecycle of your project
• How to manage conference room pilots (CRPs) and what to expect during the sessions

Perfect for CIOs, technology VPs, CFOs, Operations leaders, application directors, business analysts, ERP/CRM specialists, and project managers, Mastering Microsoft Dynamics 365 Implementations is an indispensable and practical reference for guiding your real-world Dynamics 365 implementation from planning to completion.

Front Jacket

Propel your firm's adoption of Microsoft Dynamics 365

Whether you're an experienced Dynamics 365 expert or are getting ready for your first rollout, Mastering Microsoft Dynamics 365^(R) Implementations delivers a thorough and accessible step-by-step reference to making the project a success. Expert author Eric Newell has created a must-have tutorial that gives you all the information you need, in the order you need it, to bring Dynamics 365 to life in your organization. From identifying key stakeholders and building your business case to handling change management through the lifecycle of the project, you'll get the concrete instructions to take you through each stage of the implementation.

The book covers preparatory steps to take before beginning the project, project management and governance considerations, and walks you through all the steps you'll need to make your project successful.

Coverage includes:

• Understanding common implementation methodologies
• Preparing for the project, identifying your team, and building your business case
• Considering, evaluating, and buying an ERP/CRM solution
• Organizing your team, identifying leadership roles, and creating a management plan
• Managing change throughout the project
• Utilizing Independent Software Vendors (ISVs)
• Running conference room pilots (CRPs) and deciding who to invite
• Overcoming unexpected mid-project challenges using status reporting, risk registers, and mitigation plans
• Migrating data early and often using the Extract, Transform, Load (ETL) methodology
• Going live with a cutover checklist and conducting a go/no-go meeting

Organize Your Team and Set Project Governance
Kickoff the Project with Effective Messaging and Consultation
Understand and Conduct Conference Room Pilots
Manage Environments and Deployments By Understanding Environment Flow
Go Live While Providing Sufficient Support

Author Biography

Eric Newell is the Co-Founder and CEO of Stoneridge Software, a Microsoft Gold Partner, focused on Dynamics. Prior to founding Stoneridge, he worked at Microsoft for 13 years in Dynamics-related roles including support engineer, IT lead for support systems, Technical Account Manager and as a Premier Field Engineering team leader. He frequently presents on topics related to implementing Microsoft Dynamics 365, and has spoken at Microsoft conferences over a dozen times. He has served as a project management trainer at Microsoft as well as local universities.