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by Salman Taghizadegan (Author)
Lean Six Sigma is all about dramatically improving organizational per¬formance. It requires a roadmap, mentoring, teaching, coaching, and training in Six Sigma methodologies. This book gives you those tools, along with practical examples and case studies to achieve the goals of improved customer satisfaction, increased profitability, and enhanced productivity. Modeled on the ASQ Master Black Belt Certificate requirements, this book prepares students for their application process and exam, in ad¬dition to providing practitioners the advanced black belt concepts ap¬plicable in any organization. Those concepts, from the beginning to the end of the process, are the following: - Identifying the needs - Leading the efforts - Defining the projects - Characterizing the processes - Analyzing the processes using statistical tools - Improving and mistake proofing the processes - Sustaining the improved processes
Author Biography
Salman Taghizadegan, Ph.D., is one of the leading Lean Six Sigma masters. He has over twenty five years of academic and industrial ex¬perience in Lean Six Sigma, chemical processing, and plastics, design, and control engineering. He is an international process-quality/reliability improvement consultant and heads the Lean Six Sigma for Green, Black, and Master Black Belt program at the California State University, San Marcos, where he is a lecturer in the engineering department. He is the author of trade magazine and journal articles, conference papers, contributed chapters, and two textbooks, including Essentials of Lean Six Sigma.
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