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by Meryl Runion (Author), Janelle Brittain (Author)
Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals - for both the reviewers and the reviewed. It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases too). Also included is advice on preparing an agenda, body language, and tone of voice - plus true success and horror stories.
Author Biography
Meryl Runion is a Certified Speaking Professional and has written several books on developing key communication skills. Her works include Perfect Phrases for Managers and Supervisors, How to Say It: Performance Reviews, and Speak Strong. She has consulted for such agencies as the FBI, the IRS, as well as companies such as IBM. She lives in Colorado.
Janelle Brittain is a Certified Speaking Professional and founded the Dynamic Performance Institute, designed to assist companies increase their overall performance, internal communications skills, and interactions. In addition to her work with Dynamic Performance Institute, Brittain has written several books including How to Say It: Performance Reviews: Phrases and Strategies for Painless and Productive Performance Reviews, and Star Team Dynamics: 12 Lessons Learned from Experienced Team Builders.- ✔ Authenticity Guaranteed — Verified Designer Goods
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Shipping information
- Free Shipping* on all orders over $300 USD to most countries* Estimated delivery: 2-5 business days Mon-Sat to U.S., CA, EU etc.
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Returns & Refunds
We want you to shop with confidence at STORE 7994. If your purchase does not meet expectations, eligible items may be returned under the conditions below.
Return Eligibility
Items must be unused, unworn, and in original condition with all tags, packaging, and accessories included. Items showing any signs of wear or damage will not be accepted.
Return Window
Return requests must be made within 14 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Luxury Items
Items valued over $1,000 may be subject to a 7% restocking fee upon approved return.
Non-Returnable Items
For hygiene and product integrity reasons, the following items are final sale once opened or used:
• Underwear
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• Any worn or used items
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If you receive a defective or incorrect item, please contact us and we will make it right.
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Many of our products ship directly from trusted international partners. Any applicable customs duties or import taxes are calculated at checkout and are non-refundable, even if the item is returned.
Returns & Associated Fees
All approved returns are subject to a $24 return processing fee. For international orders, duties, taxes, and return fees will be deducted from the original payment.
Shipping Policy
Complimentary shipping is offered on orders over $300. Orders below this threshold are subject to standard shipping rates at checkout.
