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by Gerard I. Nierenberg (Author)
The ultimate guide to identifying and reducing mishaps--both atwork and in life
Your mistakes need not be a fact of life. We can all learn to makefewer of them. In Do It Right the First Time, world renownedpersonal improvement guru Gerard Nierenberg shows us just how wecan reduce the number of errors we make--both in and out of lifeand the workplace. Nierenberg's Error Awareness System teaches ushow to increase our sensitivity and cut down on the errors wemake--and guard against those made by others that affect us. Heshows us how to identify the causes of our errors, how to deal withthem--and most importantly--how to prevent them from recurring.Packed with real-life examples, discussion questions, checklists, and helpful exercises, Do It Right the First Time covers:* Ways to reduce errors in critical thinking and judgment
* Improving memory
* Recognizing patterns in error
* How managers and supervisors can reduce errors--awareness andaction, effective feedback, quality control, with no shame, noblame
* Concentration and accuracy--focusing on the job at hand
* Clerical errors and what they cost--understanding transportation, omission, insertion, repetition, substitution
* How to turn mistakes into benefits For all professionals, academics, and businesspeople, includingmanagers, supervisors, and anyone who simply wants to reduce thenumber of errors in his or her life, this unique book isindispensable.
Back Jacket
The ultimate guide to identifying and reducing mishaps--both at work and in life
Your mistakes need not be a fact of life. We can all learn to make fewer of them. In Do It Right the First Time, world renowned personal improvement guru Gerard Nierenberg shows us just how we can reduce the number of errors we make--both in and out of life and the workplace. Nierenberg's Error Awareness System teaches us how to increase our sensitivity and cut down on the errors we make--and guard against those made by others that affect us. He shows us how to identify the causes of our errors, how to deal with them--and most importantly--how to prevent them from recurring. Packed with real-life examples, discussion questions, checklists, and helpful exercises, Do It Right the First Time covers:
- Ways to reduce errors in critical thinking and judgment
- Improving memory
- Recognizing patterns in error
- How managers and supervisors can reduce errors--awareness and action, effective feedback, quality control, with no shame, no blame
- Concentration and accuracy--focusing on the job at hand
- Clerical errors and what they cost--understanding transportation, omission, insertion, repetition, substitution
- How to turn mistakes into benefits
For all professionals, academics, and businesspeople, including managers, supervisors, and anyone who simply wants to reduce the number of errors in his or her life, this unique book is indispensable.
Author Biography
GERARD I. NIERENBERG, whom Forbes dubbed "The Father of Negotiating Training," and The Wall Street Journal referred to as one of the "Eight Wise Men," is the author of over 20 books--translated into 20 languages--about negotiation and improving interpersonal skills, including the multimillion bestseller How to Read a Person Like a Book.
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Shipping information
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Returns & Refunds
We want you to shop with confidence at STORE 7994. If your purchase does not meet expectations, eligible items may be returned under the conditions below.
Return Eligibility
Items must be unused, unworn, and in original condition with all tags, packaging, and accessories included. Items showing any signs of wear or damage will not be accepted.
Return Window
Return requests must be made within 14 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Luxury Items
Items valued over $1,000 may be subject to a 7% restocking fee upon approved return.
Non-Returnable Items
For hygiene and product integrity reasons, the following items are final sale once opened or used:
• Underwear
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• Any worn or used items
Made-to-Order Items
Custom-designed products, including STORE 7994 hoodies, are made exclusively for each customer and are final sale. These items are not eligible for return or exchange unless defective or incorrect.
If you receive a defective or incorrect item, please contact us and we will make it right.
International Shipping & Duties
Many of our products ship directly from trusted international partners. Any applicable customs duties or import taxes are calculated at checkout and are non-refundable, even if the item is returned.
Returns & Associated Fees
All approved returns are subject to a $24 return processing fee. For international orders, duties, taxes, and return fees will be deducted from the original payment.
Shipping Policy
Complimentary shipping is offered on orders over $300. Orders below this threshold are subject to standard shipping rates at checkout.
