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by Amanda Goodall (Author)
A leading business expert shows why expertise really matters, and how leaders who deeply understand the nuts and bolts of their industry and organization-- from businesses, to hospitals, to universities, to sports-- make all the difference for its success and the happiness of people who work there.
Amanda Goodall has spent a decade researching what makes organizations tick, everywhere from the business world to hospitals and healthcare systems, football and basketball teams, and Formula 1 organizations. By debunking the cult of managerialism (the notion that smart people can run anything and the emphasis on leadership personality), Goodall reshapes our understanding of bosses and the traits necessary for organizational success. She identifies the key characteristics of expert leaders and provides a real and grossly underappreciated model for career success: "go deep into a business, work hard, pay attention, and know your stuff." Those who run hospitals and healthcare systems, for example, should be physicians with deep clinical expertise, not financiers or people parachuted in from other industries. Those who run school systems and universities need to understand from experience the stress of balancing teaching, research, and student welfare Credible demonstrates categorically that expertise matters more than ever and that we need our leaders to be experts with a deep, understanding of their organizations from many years spent learning the business and working their way up the ladder. The people who work for them are happier because they feel better understood and the organizations they lead are more successful.Author Biography
Amanda Goodall is a professor of leadership at London's Bayes Business School (formerly Cass), and has been researching, publishing and communicating on expert leadership for nearly two decades. Her work has been covered extensively by the media including The New York Times, Financial Times, Guardian, BBC, Times of London, and Bloomberg. She has extensive media experience. Dr. Goodall has been a visiting scholar at Cornell University, the University of Zurich, and Yale.
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Shipping information
- Free Shipping* on all orders over $300 USD to most countries* Estimated delivery: 2-5 business days Mon-Sat to U.S., CA, EU etc.
- Tracking available: DHL Express
- Store 7994 Shipping policy
- Global delivery in 3–9 business days (location dependent).
- Free Worldwide Shipping $300+. International duties & VAT are calculated by destination country and may be collected upon delivery. UK orders are subject to 20% import VAT upon delivery.

Our innovation isn’t just in the brands we carry — it’s in the way we connect them. From our automation engine that keeps collections globally updated to our commitment to authenticity-first presentation, STORE 7994 exists where timeless design meets modern precision.
Every product we offer is:
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STORE 7994 is an authorized reseller of luxury fashion houses. Certificates and proof of authenticity are available to brand owners and partners upon request.
Returns & Refunds
We want you to shop with confidence at STORE 7994. If your purchase does not meet expectations, eligible items may be returned under the conditions below.
Return Eligibility
Items must be unused, unworn, and in original condition with all tags, packaging, and accessories included. Items showing any signs of wear or damage will not be accepted.
Return Window
Return requests must be made within 14 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Luxury Items
Items valued over $1,000 may be subject to a 7% restocking fee upon approved return.
Non-Returnable Items
For hygiene and product integrity reasons, the following items are final sale once opened or used:
• Underwear
• Fragrances
• Any worn or used items
Made-to-Order Items
Custom-designed products, including STORE 7994 hoodies, are made exclusively for each customer and are final sale. These items are not eligible for return or exchange unless defective or incorrect.
If you receive a defective or incorrect item, please contact us and we will make it right.
International Shipping & Duties
Many of our products ship directly from trusted international partners. Any applicable customs duties or import taxes are calculated at checkout and are non-refundable, even if the item is returned.
Returns & Associated Fees
All approved returns are subject to a $24 return processing fee. For international orders, duties, taxes, and return fees will be deducted from the original payment.
Shipping Policy
Complimentary shipping is offered on orders over $300. Orders below this threshold are subject to standard shipping rates at checkout.
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