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by Richard Millington (Author)
A powerful customer community will help you to scale customer support, attract new customers, and gather indispensable feedback and knowledge. But how do you make it happen?
Build Your Community fuses proven principles from the world of psychology with user experience and design thinking into a foolproof approach helping you to: - Start from scratch and attract your first members.
- Find and design the perfect platform for your community.
- Keep members engaged, sharing expertise, and helping each other.
- Create a magnetic community culture - unique from any other online destination.
- Position you and your organisation at the center of your field.
- Budget for your community with a detailed breakdown of costs and resources required.
Richard Millington shares the strategies, principles and tactics he has used to help over 300
organisations to build communities over the past decade, including Apple, Facebook and SAP.
If you wish to build a united, powerful online community, Build Your Community is your definitive guide.
Back Jacket
We all dream of uniting our members, customers, and employees into a powerful online community. But without the right guide, big dreams often become costly ghost towns.
Build Your Community fuses proven principles from the world of psychology with user experience and design thinking into a fool-proof approach you can embrace with the community you need, helping you:
- Start from scratch and attract your first members.
- Find and design the perfect platform for your community.
- Persuade members to stay engaged, share expertise, and help each other.
- Create a magnetic community culture - unique from any other online destination.
- Position you and your organisation at the centre of your field.
- Fully harness the incredible power of your community to scale customer support, attract new customers, and gather indispensable feedback and knowledge.
- Budget for your community with a detailed breakdown of costs and resources required.
Richard Millington shares the strategies, principles, and tactics, which he has used to help over 300 organizations build communities over the past decade, including Apple, Facebook, and SAP.
If you dream of building a united, powerful, online community, Build Your Community is your definitive guide.
Author Biography
Richard Millington is the founder of FeverBee. Over the past 16 years, Richard has helped to develop over 270+ successful communities, including those for Apple, Facebook, Google, The World Bank, SAP, Oracle, Amazon, Autodesk, Lego, The United Nations, Novartis, and many more.
Richard is the author of both Buzzing Communities and The Indispensable Community .
Buzzing Communities has been widely cited as introducing best practice into developing successful online communities. Richard has delivered keynote talks in the USA, Canada, UK, Australia, France, Belgium, Spain, Germany, Italy, Turkey, Switzerland, Romania, Lithuania, and several others.
Richard has also trained over 1,250 community professionals through FeverBee's
community management academy.
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Our innovation isn’t just in the brands we carry — it’s in the way we connect them. From our automation engine that keeps collections globally updated to our commitment to authenticity-first presentation, STORE 7994 exists where timeless design meets modern precision.
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Returns & Refunds
We want you to shop with confidence at STORE 7994. If your purchase does not meet expectations, eligible items may be returned under the conditions below.
Return Eligibility
Items must be unused, unworn, and in original condition with all tags, packaging, and accessories included. Items showing any signs of wear or damage will not be accepted.
Return Window
Return requests must be made within 14 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Luxury Items
Items valued over $1,000 may be subject to a 7% restocking fee upon approved return.
Non-Returnable Items
For hygiene and product integrity reasons, the following items are final sale once opened or used:
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Custom-designed products, including STORE 7994 hoodies, are made exclusively for each customer and are final sale. These items are not eligible for return or exchange unless defective or incorrect.
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Many of our products ship directly from trusted international partners. Any applicable customs duties or import taxes are calculated at checkout and are non-refundable, even if the item is returned.
Returns & Associated Fees
All approved returns are subject to a $24 return processing fee. For international orders, duties, taxes, and return fees will be deducted from the original payment.
Shipping Policy
Complimentary shipping is offered on orders over $300. Orders below this threshold are subject to standard shipping rates at checkout.
