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by W. Steven Brown (Author)
With straightforward, insightful advice, renowned business trainer W. Steven Brown provides managers--from new to experienced--with essential leadership tools. This is the book that "ought to be in the top drawer of every manager's desk"*.
Are you guilty of...
- Never admitting that you are accountable?
- Managing different people in the same way?
- Failing to set common business goals?
- Trying to control your people instead of influencing their thinking with enthusiasm? These are just a few of the 13 fatal errors managers make. Errors that waste valuable time, money, and talent. This book will show you how to recognize problems--and avoid them--before they happen. Author Steven Brown, a nationally recognized professional trainer and consultant, provides the essential guide for effective managers and shows you how to get the best from your workers, your company--and yourself.
Author Biography
W. Steven Brown is the Founder and Chairman of The Fortune Group International. Founded in 1970, The Fortune Group has provided many of the world's most outstanding and successful organizations with training. Brown has personally designed and created numerous multimedia training systems in leadership, sales, change management and personnel effectiveness. Active for many years in the National Speakers Association, Brown received its highest form of recognition for presenters, the coveted CPAE award.
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Shipping information
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Our innovation isn’t just in the brands we carry — it’s in the way we connect them. From our automation engine that keeps collections globally updated to our commitment to authenticity-first presentation, STORE 7994 exists where timeless design meets modern precision.
Every product we offer is:
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Returns & Refunds
We want you to shop with confidence at STORE 7994. If your purchase does not meet expectations, eligible items may be returned under the conditions below.
Return Eligibility
Items must be unused, unworn, and in original condition with all tags, packaging, and accessories included. Items showing any signs of wear or damage will not be accepted.
Return Window
Return requests must be made within 14 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Luxury Items
Items valued over $1,000 may be subject to a 7% restocking fee upon approved return.
Non-Returnable Items
For hygiene and product integrity reasons, the following items are final sale once opened or used:
• Underwear
• Fragrances
• Any worn or used items
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Custom-designed products, including STORE 7994 hoodies, are made exclusively for each customer and are final sale. These items are not eligible for return or exchange unless defective or incorrect.
If you receive a defective or incorrect item, please contact us and we will make it right.
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Many of our products ship directly from trusted international partners. Any applicable customs duties or import taxes are calculated at checkout and are non-refundable, even if the item is returned.
Returns & Associated Fees
All approved returns are subject to a $24 return processing fee. For international orders, duties, taxes, and return fees will be deducted from the original payment.
Shipping Policy
Complimentary shipping is offered on orders over $300. Orders below this threshold are subject to standard shipping rates at checkout.
